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Find answers to all your BiddingOwl questions. Step-by-step guides and tips

FAQs

What payment options do you offer?

Whether you use the integrated Stripe or PayPal checkout or take payments outside the system, we have you covered.

Updated 1 week ago

After the end of the auction, your bidders receive text and email notifications that they have won their item(s). Depending on your setup, they can either proceed to pay with all major credit cards, or you can choose to take payments via cash or check outside of the system. Simply pull up an invoice and mark it paid. 

Our system handles refunds and partial payments, and you can add extra donations during checkout.

To set it up, go to Dashboard and click on the Edit button in the Receive Funds box. Follow the prompts for either Stripe or PayPal or give instructions via the Alternative Payment Information box. 

 

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