Cover your costs and keep 100% of your raised funds. We offer the option to pass fees to your supporters by adding a Support and Processing Fee. This essentially makes the use of our software free for online nonprofit auctions.
Offset Expenses and Maximize Your Impact
Running a fundraiser involves costs—venues, advertising, setup, caterers, musicians, decorations, and more. Additionally, credit card fees are an unavoidable expense, as free credit card processing doesn’t exist, no matter the service, bank, or processor.
Passing Fees to Supporters
To help cover these costs and ensure that you keep 100% of your raised funds, we offer the option to pass fees to your supporters. This practice, known as a supporter contribution, allows donors to directly contribute to the expenses of running your fundraiser.
What is a Supporter Contribution?
A supporter contribution is a small, additional charge a donor pays on top of their donation or winning bid. This extra amount helps offset the operational costs and credit card fees, allowing more of the main donation to go directly to your cause. This practice is common and continues to grow, with more than 80% of auction houses using similar methods.
Typical Contribution Rates
It's common for fundraisers to charge a supporter contribution between 1% and 15%. This approach ensures that your organization can focus on making a bigger impact without worrying about the small costs that add up.
Embrace Transparency and Support
Don't hesitate to pass these expenses to your supporters. Doing so ensures that every dollar raised goes further, making a more significant impact on your cause. We believe in full transparency and empower you to keep more of the funds you raise for your mission.
How do I add a Buyer's Premium - Support and Processing Fee?
You can add it under General Setup > Default Auction Preferences or when you enter or edit an item in Item Management.