How to Guides
Step-by-step instructions for using the product or service.
Last updated on 21 Oct, 2025
How do I add tickets such as Fund-A-Needs, Raffles, or Admission tickets?
Create and configure a ticket for your event.
How to Export Bidders to view Donations Reports
Step-by-step instructions to export or print bidder and donation reports from BiddingOwl.
How to View Item Sold Prices in a Retired Auction
Step-by-step guide to find the final sold price for items in a retired (past) auction.
Hide Items from Public View
Hide and unhide items in your account easily.
Add Custom Auction Categories
Create and manage custom categories for your auction items.
Create Bidder Account
Register on BiddingOwl.com and set up your profile.
Organize and Sort Auction Items by Order Numbers
Can I Arrange My Items in a Custom Order? Here’s How to Sort and Group Items Easily
How do you let the system draw Raffle Tickets?
Can I draw raffle ticket winners directly from the system?
How do I switch from the Original to the New Version for my next auction?
This guide is for customers switching from the original to the new version
Deleting bids on manually closed items
I want to delete a bid from the manager's account. How do I do that?
Connect to PayPal for Credit Card Processing
Integrating with PayPal is easy and done in just a few steps
Set default auction preferences
Refer to the screenshot below.
Can I print an information sheet for my items for my event?
Item Display Sheets with QR Codes
Transition from pre-bidding to a live event
How do I print bid sheets, record bids and close my live event items?
Bid Sheets - Printing
We offer 2 styles of bid sheets
Using the Leaderboard
The leaderboard is a visual tool used to rank and display activity on your auction
How do I check out as a Bidder?
Checking Out as a Bidder
How to Add a Ticket or Fund-A-Need
You can add tickets (event admission, fundraising draws, merchandise, sponsorships, experiences, or Fund-A-Need donations) directly from your dashboard.