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Find answers to all your BiddingOwl questions. Step-by-step guides and tips

How to Guides

How to Guides

Step-by-step instructions for using the product or service.

Last updated on 21 Oct, 2025

Articles

How do I add tickets such as Fund-A-Needs, Raffles, or Admission tickets?

Create and configure a ticket for your event.

How to Export Bidders to view Donations Reports

Step-by-step instructions to export or print bidder and donation reports from BiddingOwl.

How to View Item Sold Prices in a Retired Auction

Step-by-step guide to find the final sold price for items in a retired (past) auction.

Hide Items from Public View

Hide and unhide items in your account easily.

Add Custom Auction Categories

Create and manage custom categories for your auction items.

Create Bidder Account

Register on BiddingOwl.com and set up your profile.

Organize and Sort Auction Items by Order Numbers

Can I Arrange My Items in a Custom Order? Here’s How to Sort and Group Items Easily

How do you let the system draw Raffle Tickets?

Can I draw raffle ticket winners directly from the system?

How do I switch from the Original to the New Version for my next auction?

This guide is for customers switching from the original to the new version

Deleting bids on manually closed items

I want to delete a bid from the manager's account. How do I do that?

Connect to PayPal for Credit Card Processing

Integrating with PayPal is easy and done in just a few steps

Set default auction preferences

Refer to the screenshot below.

Can I print an information sheet for my items for my event?

Item Display Sheets with QR Codes

Transition from pre-bidding to a live event

How do I print bid sheets, record bids and close my live event items?

Bid Sheets - Printing

We offer 2 styles of bid sheets

Using the Leaderboard

The leaderboard is a visual tool used to rank and display activity on your auction

How do I check out as a Bidder?

Checking Out as a Bidder

How to Add a Ticket or Fund-A-Need

You can add tickets (event admission, fundraising draws, merchandise, sponsorships, experiences, or Fund-A-Need donations) directly from your dashboard.

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How do I add tickets such as Fund-A-Needs, Raffles, or Admission tickets?

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Do you still have questions? Call us at 989.448.2189 or email us at info@biddingowl.com